Our Privacy Policy.

Here at Xylem Tree Care, we not only pride ourselves on our quality of work, but also to the trust and relationships we have with our customers. To the best of our ability we will never share any data you have provided (Excluding third parties). Scroll Down to read more.  


Our Privacy Policy has been updated. Click here to see what has changed.

Updated 03/06/2021

The information we collect:


We receive, collect and store any information you enter on our website or provide us in any other way (Such as within contact/request forms). In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile. Should you wish to contact us via social media or other digital means of communications, Information collected by digital means of communications is subject to that platforms privacy policy.


We store any physical/written information you give to us via Quotes, Invoices, or Letters within a locked filling cabinet. Your information can only be read by select team members on a need to know basis. Documents will be shredded when finished with( or upon request see below). This information is used to help conduct the jobs needed that you have requested.


How we collect this information


When you fill out a form on our website or interact with a social link, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


When you send us a Letter, Fill out a physical quote or invoice we will receive personal details such as your Full name, Address, Phone Number, Email, Form of payment, Etc.


Why we collect this information

Electronical & Physical:

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services we provide;

  2. To provide our Customers with ongoing or future customer assistance and support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.


How we store this information


Our website is hosted on the platform. provides us with the online platform that allows us to advertise, promote, and layout  products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 


Any physical documents containing your personal data will be filed and stored within a secured filing cabinet. Only select team members have access to this cabinet.

How we contact site visitors/customers

Electronical  & Physical:

We may use the details provided by customers electronically or physically to contact you regarding our services that we providing. This may be via: Phone Call, Text Message, Email, Post, or Social Media.


Regarding Social Media; Xylem Tree Care or people working on their behalf may contact you via Xylem Tree Care's social media platforms for marketing, reviews, and communications purposes. This is subject to the said social media platforms privacy policy. 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Your Data

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at