Here at Xylem Tree Care, we not only pride ourselves on our quality of work, but also to the trust and relationships we have with our customers. To the best of our ability we will never share any data you have provided (Excluding third parties). Scroll Down to read more.
The information we collect:
We store any physical/written information you give to us via Quotes, Invoices, or Letters within a locked filling cabinet. Your information can only be read by select team members on a need to know basis. Documents will be shredded when finished with( or upon request see below). This information is used to help conduct the jobs needed that you have requested.
How we collect this information
When you fill out a form on our website or interact with a social link, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
When you send us a Letter, Fill out a physical quote or invoice we will receive personal details such as your Full name, Address, Phone Number, Email, Form of payment, Etc.
Why we collect this information
Electronical & Physical:
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services we provide;
To provide our Customers with ongoing or future customer assistance and support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How we store this information
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to advertise, promote, and layout products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Any physical documents containing your personal data will be filed and stored within a secured filing cabinet. Only select team members have access to this cabinet.
How we contact site visitors/customers
Electronical & Physical:
We may use the details provided by customers electronically or physically to contact you regarding our services that we providing. This may be via: Phone Call, Text Message, Email, Post, or Social Media.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org